Support and Maintenance

Project Management

Compute understands the need to have an accurate and shared understanding of the project goals from the outset, and we achieve this using requirements-gathering sessions involving relevant parties with input to the project, be that management, technical, user or a combination of all of these elements.

For our ongoing projects, we work in close partnership with our clients’ management teams, helping them to shape and implement their ideas. By taking the time to develop a clear understanding of the goals and objectives surrounding our clients’ requirements, we provide better solutions that are more robust to the effects of change and scalability. We provide a single point of resource for a variety of IT Project Management services and maintain the necessary flexibility to enable a customised response to unique projects.

Experienced project managers, with both technical and people skills, implement lines of communication that maintain both client awareness and project team focus throughout the project life-cycle. Using processes developed on an extensive range of projects we lead and co-ordinate by providing a balanced allocation of risk, responsibility and control. At Compute, we become part of your internal project team and work as one of you, rather than as an outsider.

Quality is a continually evolving process and it applies to all phases of the project and to all deliverables – including documentation and internal / external procedures that may be developed during the project cycle. Each project concludes with a post-project review in order to make the best use of lessons learned, both for future projects with the client we have been working with, or other clients with similar needs.

Our projects do not normally end with the final delivery and sign-off, and many of our clients will then take out our support services so that we can continue to look after the implementation as it is used by their business.